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Quality Inspector – South region

Job Description

  • Leadership and management including customer service/ values - Manage the pre-completion inspections and moving in of our customers and advising on any outstanding works.  Ensure that the resolution of latent defects identified within our recently built stock is managed in a timely manner in order to limit L&Q’s exposure to additional costs.  Deliver excellent customer service in line with L&Q values.
  • Strategy/ achieving objectives –  Responsible for ensuring that a consistently high standard of quality control and supervision is maintained for each contract, via site visits, assessing contract implementation with due regard to building and health and safety legislation.  Monitor the performance of contractors and consultants on site and to ensure that construction is proceeding in accordance with drawings and specifications.  Undertake inspections of latent defects and identify potential causes and liability in terms of selection of materials, workmanship and / or design.  Liaise with colleagues across the business who have identified potential latent defect claims in accordance with L&Q’s Defect Policy and Procedure. Work with Consultants and Contractors to specify, schedule and manage the implementation of the remedial work required to resolve latent defects in accordance with the relevant construction contract requirements and warranty cover.  Liaise with colleagues who manage and maintain our recently built stock in order to ensure that our customers are provided with regular updates and information that may be pertinent to their homes.  Ensure that L&Q receive ‘defect free’ buildings at practical completion.  Provide the Quality Manager with regular progress updates on individual latent defects claims and advise on issues that are preventing satisfactory resolution.  Proactively maintain personal awareness of industry development and standards to ensure up to date knowledge within the areas of own responsibility.  Ensure areas of responsibility are delivered in accordance with business objectives programme targets, financial and non-financial parameters, having regard for financial strength at all times.

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Personal Specification

• A proven track record within house building, building surveying or construction - Essential • Good understanding of NHBC Standards and of their Buildmark Cover – Essential • Ability to deal with a wide range of customers within their homes and explain construction related matters using language that is easily understood- Essential

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  • Job Title :

    Quality Inspector – South region
  • Salary :

    £Competitive salary depending on experience plus £5,500 car allowance
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  • Sector :

    Social Housing & Public Sector
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